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Professional spy surveillance from the UK!
Shipping worldwide
   
Spymode offers professional high quality products and a service which is second to none.  Established in 1989, our manufacturing department is located in Asia and London and other products are sourced worldwide so we are able to offer you the most up to date, professional equipment available. We accept all major credit cards and orders can be taken  using Paypal and our products can be shipped worldwide to any country . We also accept bank transfers and our bank details can be found below.  Shipping costs can be seen on the order form and we aim to ship all orders immediately. If you require any further assistance or wish to discuss our products, simply telephone our office which is open Monday to Friday between 9.30 - 5.30p.m. where we will be happy to talk to you or click CONTACT to send us an email.  All orders placed will be confirmed and we aim to ship the same day as receiving your order.  
 

 
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Shipping warranty:

When ordering any of our products, Spymode will guarantee that the product reaches your door. If for any reason whatsoever your product does not arrive, we will either re-ship another to you or give you a complete refund.

 
   
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Privacy statement:

Spymode trading as HLH is committed to handling your  information with high standards of information security. Your personal details are stored only in encrypted form on computers that are not connected to the Internet. We respect your right to privacy COMPLETELY. We guarantee that we will never disclose any of your personal information including items ordered to any third party under ANY circumstances. We do not place any cookies of any type on your computer nor do we disclose your email address to any parties outside of our company. Your right to complete privacy will be honoured fully.

 
   
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Bank transfer details

We accept payments via bank transfer. If you prefer this method of payment, please obtain a pro-forma invoice from us and make the payment to our bank, details will be sent upon request.

 

 
   
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Terms and conditions:


If you have any special delivery requirements, please discuss this when placing the order. Due to the nature of the equipment we sell the goods sold by Spymode trading as HLH are not sold on a trial or return basis. Although we will give as much advice as possible we cannot be held responsible for the suitability of a products use in a particular situation either known or unknown. However, we understand that a customer may purchase a product in error that is unsuitable for a particular use and we will at our discretion allow a part-exchange to be made for a more suitable product from our range.
Specifications are subject to change as we are continually improving our product range. Spymode reserves the right to substitute products that are out of stock or discontinued with products of a similar nature.

Spymode trading as HLH guarantee at its discretion to refund, replace, or repair, free of charge, within 12 months of invoice date. any goods proven to be faulty by design or workmanship, provided that the goods have not been misused, modified, or attempted to be repaired by anyone other than the manufacturer and provided that the goods have been stored, operated and maintained within the manufacturers specified conditions.
Rechargeable batteries are not covered under our 12 month warranty and will only be replaced if found to be faulty up to 7 days from the date of delivery.
Goods not received within 7 days of ordering must be reported to the seller so that any missing or lost goods investigations can be carried out.
Any damaged goods received by the buyer must be reported to the seller within 2 days of receiving them. Returns must be authorised by us and a return number issued under no circumstances will returns be accepted unless so authorised.
We Reserve the right to ship goods direct to the cardholders address even when an alternative delivery address has been provided. If this is not acceptable please notify us at the time of ordering.

Quotations are valid for the period stated and represent no obligation until the seller accepts the buyers order and are subject to the goods being available at the time requested.
The order is not deemed to be accepted and a contract of sale made until the goods have been dispatched. When an order has been placed and dispatched cancellations will not be accepted unless covered by the distance selling regulations. When customised or none standard items are ordered cancellation will not be accepted once work has commenced on the order or we have purchased the materials to complete the order.

Under the Distance Selling Regulations consumers have the right to cancel your order within 7 days of placing an order. a full refund will be given if the goods have not yet been shipped. If you are not satisfied with your product once received, it may be returned to us with original packaging  in original unused condition within 7 days of delivery date for a full product refund or replacement. All returns for refund must be accompanied with a copy of original invoice and a copy of the credit card slip The refund relates to price of goods only and excludes carriage, the customer is responsible for all carriage charges. These regulations do not cover none standard products or those made to your specifications. These regulations apply to UK customers only. Refunds will be processed within 30 days from the date we receive the product in its original condition.

 

 
   
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